IT Business Management

Use Case

Еnsure business success by aligning priorities to business goals by automated IT Business Management workflows.

Transform Business Services With IT

Leveraging modern methodologies favours the understanding of technology functions within organizations, thus reducing cost and increasing productivity.

BRIGHT’s IT Business Management Services add value to organizations by:

Laying the foundations of a unified, centralized business management platform while eliminating legacy tools;
IT Business Management transformation by delivering aligned and improved data-driven project portfolios;
Business management services innovation through rationalizing investments and advanced analytics.

Project and Portfolio Management

We at BRIGHT help organizations design, deliver and manage business services better by digitizing processes. Together with our clients, we work towards ensuring a better understanding of organizational resources and their use.

Improve productivity and predictability by gaining full visibility of available resources, demand volume and project portfolios through a single portal.

Demand Management – Dashboards and charts for improved forecasting and optimized demand processes;
Resource Management – Plan your resources better by automated workflows. Be aware of resources’ allocation, availability and capacity at any time;
Innovation Management – Gather ideas, encourage sharing, improve collaboration and increase staff’s engagement in a single place;
Application Portfolio Management – Rationalize apps portfolio through capability mapping and better analysis of priorities;
Performance Analytics – Valuable insights for data-driven decisions.

Benefits For Your Business

Employee productivity

Scattered and unclear processes, tons of emails and excels exchanged to deliver key services. We work together to eliminate unproductive activities and let people focus on meaningful work.

Transparency and control

You need visibility into your critical services, the daily workload of employees, insights into performance. Together we set up the right KPIs & business metrics to do more with less.

Process efficiency

It can be quite challenging to streamline processes and align between business units. BRIGHT has the best practice and experience to support you all the way.

Simplicity

Avoid technology complexity to allow business, IT and security to share a common view over digital identities.

Our Technology Expertise

BRIGHT technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, BRIGHT can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnerships with leading software vendors, we make your projects a success.

ServiceNow IT Business Management

ServiceNow ITBM module enables organizations to easily ensure business success, align priorities to business goals, accelerate task completion and redirect spend to critical apps.

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Related Partners

To deliver outstanding end-to-end solutions, we partner with focused leaders for cutting edge technologies. We are very selective and dedicated in our partnership and build comprehensive delivery and support capabilities.

Success Stories

Our customers are some of the most innovative and forward thinking global enterprises looking to manage complexity and simplify their operations. As trusted partners, we work together to optimize their Business with simple and efficient processes.