Ticket processing made simple
Task Integration Bus App simplifies the integration of your ServiceNow instance with any external ticketing system that supports REST. The application runs on the ServiceNow platform and utilizes all functionality and security features – streamline ticket exchange, universal connectivity, easy setup and delivery, full visibility, and transparency.
Using an integration bus instead of direct integration:
- Reduce integration complexity;
- Minimize customization effort;
- Decrease workload associated with managing and monitoring your integrations.
Features and capabilities
Task Integration Bus is a ServiceNow application with native platform integration that utilizes all functionality and security features.
Streamline Ticket Exchange
Effective and seamless ticket exchange between ServiceNow and external systems. The app can also send notes, comments, and attachments.
Easy setup and delivery
Quick and effortless integration with a variety of external ticketing systems in a few simple steps.
Integrate any ticketing system that supports REST.
Complete visibility and transparency
Identify and resolve issues within a single frontend. Task Integration provides complete visibility and ease of use. It uses custom log tables to monitor each transaction between the involved systems.
Documents and resources
Task Integration Bus Installation Guide
Why choose us
Ease of maintenance
Less time, effort and cost for implementation.
Simplify business process
Use our years of experience to remove process complexity and automate core business processes.
Flexibility to connect multiple systems in the long run with less effort and no complexity.
It can be quite challenging to streamline processes and align between business units. Bright has the best practice and experience to support you all the way.
Our Technology Expertise
Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through a focused partnership with leading software vendors, we make your projects a success.
ServiceNow Task Integration