Life at BRIGHT

AML compliance can be time-consuming and inefficient when done in-house. And any oversight could lead to a fine by a regulator that in turn could bring severe financial and reputational losses. That’s why finding the right AML solution is a top priority for companies in the financial sector and beyond.

Anyone involved with customer success or account management will testify to the importance of strategic planning and a well-organized working process. That, coupled with the growing need for digitalization, makes Customer Service Management especially important in today’s business world.

A 100-kilometer ultramarathon that follows a mountain terrain and starts at midnight. This may sound like a tough task but that didn’t stop Angel Kanchev, CEO of BRIGHT, from taking on the challenge. He successfully completed the Vitosha 100 endurance run – a famous ultramarathon that takes place in the Vitosha mountain near Sofia – for 18 hours on June 19 – 20.

At the end of June, Hotel Oasis Del Mare Lozenets welcomed us for a well-deserved long weekend at the beach. All of our teams were finally coming together in person for the first time in over a year. And what a year it was!

With the beginning of 2021 and the growing need for digitalization, more and more companies started looking for ways to streamline their processes and transform their project management practices. And our clients were no different – many of them started researching and looking for help in evaluating and possibly integrating the ServiceNow PPM solution.

We all understand how crucial compliance management is in ensuring smooth business operations, mitigating risk, and avoiding reputational damage. But just because it is important doesn’t mean it has to be a tedious task.

At the beginning of this year, ServiceNow introduced the Quebec release within its community. Having the time needed to dive deep into the new possibilities and enhancements, we highlight the top features that will change the way you build, deploy and use the ServiceNow platform.

In a workflow-based platform like ServiceNow, Customer Service Management (CSM) is there to bridge the gap between customer service and IT service management. To make your backend look as shiny as your frontend.

We have taken the next step in BRIGHT’s growth strategy, opening a new office in Poland. With our Polish company, we aim to be closer to our customers in Western and Central Europe and better serve their needs.

What if there is an easier way to compare ServiceNow users? BRIGHT consultants share a helpful tool for simplifying user comparison.

Join DataRobot’s AI Experience Worldwide Virtual Conference 2021 and learn how your organization can take giant leaps towards AI success.

Paying for a state-of-the-art platform but not leveraging its capabilities is a pure waste of time and money. We share our experience how to get the maximum value out of ServiceNow and accelerate the return of investment.

Making an impact has always been one of the core values of BRIGHT. As the two-year mandate of the current BRIGHT Charity Committee ends and a new one is being inaugurated, we peek behind the curtains of the team’s endeavours.

BRIGHT is excited to announce a new partnership with DataRobot – the fastest-growing AI platform. Its bold vision to automate and accelerate every step of the journey from data to value inspires us to solve these challenges.

BRIGHT is excited to announce a new partnership with DataRobot – the fastest-growing AI platform. Its bold vision to automate and accelerate every step of the journey from data to value inspires us to solve these challenges.

Troubleshooting and debugging – an evergreen topic in ServiceNow that could be often a very time consuming and tedious process, jumping from page to page and searching for relevant information from different sources.

At the beginning of the new chapter that is 2021, we want to look back at the last 12 months and express our gratitude for yet another year of success and being together.

In August this year, BRIGHT became the first certified Splunk Professional Services Capability Practice for EMEA and in this regard, we plan a new, double expansion of the established Splunk Competence Center in Bulgaria.

Watch BRIGHT’s session from ServiceNow’s Now at Work 2020 digital experience. We are introducing our new translation app Locawise. Locawise solves the challenge to translate efficiently the ServiceNow platform with any content in any language.

We’re excited to announce that BRIGHT is named a G-Cloud 12 supplier on the 2020-21 Crown Commercial Service’s Digital Marketplace.

Besides being an official Splunk Elite Partner, BRIGHT is now the first recognized Splunk Professional Services Capability Practice for Europe and the region.

BRIGHT improves its standing among the biggest Technology Companies in Bulgaria for 2020 according to the newest edition of Capital TOP 100

At Bright we often see companies struggle with efficient data processing especially with a large volume of data involved. The challenge in front of them is to find a flexible and cost-effective way to store and visualize the growing amount of data and utilize the full potential of the adopted technologies.

Watch the full “Compliance Management and Automation” webinar of Bright and ISACA Sofia Chapter.

Our home received an award for its professional construction,
creative design, and remarkable functionality.

Bright SecOps team is sharing some tips & tricks in favor of ones who want to implement Windows Defender.

ISACA Bulgaria and Bright are pleased to invite you to “Compliance Management and Automation platform” webinar, on 2nd of July 2020 from 18:30 to 20:00 EEST.

At Bright we often see companies struggle with efficient data processing especially with a large volume of data involved. The challenge in front of them is to find a flexible and cost-effective way to store and visualize the growing amount of data and utilize the full potential of the adopted technologies.

Kristian Dimitrov, ServiceNow Solution Architect at Bright, shares with us what are the advantages of the ServiceNow App Engine and how organizations that have adopted the ServiceNow platform could benefit from custom workflow apps.

Aleksandar Rusev, ServiceNow Sr. Solution Consultant at Bright, gives us an overview of two of Knowledge 2020’s sessions, focusing on IT service and business management.

Victor Ershov, ServiceNow Solution Consultant at Bright, dives into the CSM to give us a recap of the ServiceNow Knowledge 2020 Breakout session “Introduction to Customer Service Management”.

Splunk users can now enjoy a useful, no-cost solution, which helps companies ensure productivity, connectivity, and engagement of their workforce. Remote Work Insights (RWI) helps employees adapt to the new working conditions and allows employers to control the environment and ensure a flawless workflow.

Pavel worked as a business software implementation consultant for about six years before he joined Bright. He knew he had selected the right career path for himself, yet he was missing something. When he found out that Bright was looking for a person with his profile, he saw a chance to work at a company that is based in Bulgaria but delivers services across the globe.

The complexity, time and stress involved in performing upgrades is challenging for every company who has a customized and robust ITSM environment, no matter if it is ServiceNow or BMC Remedy. Antoni Zahariev, Senior Solution Architect at Bright, shares some practical insights from the last 10 years working on ServiceNow and BMC Remedy upgrades and how to make this process smoother and more efficient.

With a clear focus to build and implement innovative solutions on the ServiceNow platform, Bright reached the next level in its ServiceNow partnership- Premier partner level. Bright strategy is focused on delivering meaningful business outcomes with end-to-end solutions on the ServiceNow platform.

You wonder what it feels like to work as a solution architect at Bright? If so, the inspiring story of Sergey Aleksandrov, our senior solutions architect, will give you a behind-the-scenes look at his career path, which may well turn into yours as well.

Splunk, the world’s first Data-to-Everything Platform, recognized Bright as Splunk Elite partner. This achievement recognizes Bright team for its competence, certifications and service excellence in delivering end-to-end solutions with Splunk data platform.

Imagine a place where you can do the kind of work you find meaningful, get recognition for your diligence, improve in personal and professional terms, and belong to a team that gives you a sense of comfort but also encourages you to be creative. Impossible? Not at all, as Ilian Georgiev, a deputy service delivery manager at Bright, will tell you without hesitation.

Both, simplicity and people are important. And implementing improvements is much more easier when same people have given that simple idea.

Asparuh Vasilev began his journey at Bright as a project manager. Once he realized he had the freedom to steer his career into the direction he wanted, he focused on ITSM and, later, on information security, leading ITSM and security projects addressing specific customer needs.

As we continue to grow, we focus more and more on providing everything our people need to have a balanced and fulfilling life at work. It is for this reason that we devoted several months to the planning, design, and construction of a space that allows all Brighters to have a second home in which they feel safe and inspired to do their best and have an impact.

No better way to feel the holiday season than through children’s excitement. From Bright’s family to yours Merry Christmas!

In keeping with one of our favourite traditions, we gathered together for a heartwarming pre-Christmas teambuilding outside of Sofia. We celebrated our accomplishments in 2019, we reviewed our charity activities, we sang, we danced, but above all we had fun. Together.

After so many months in the making, as of this week we are moved into our brand new Bright home! Construction seemed to be never ending, but finally we created our own dream space.

Bright offers a 10-day service package to help you adopt the new functionalities of ServiceNow New York Release.

With a fabulous teambuilding on the seaside our team proved once again that we definitely know how to party. A blast weekend with great DJ parties, sun, fun and real bonding marked the beginning of summer.

There is no doubt ServiceNow is leading the game for enterprise-wide transformation and for Bright it is truly inspiring to be part of the thriving ecosystem and be part of companies’ transformation journey. We are happy to share our team’s insights from the two biggest gatherings of the ServiceNow community – Knowledge 19 in Las Vegas and Future of Work in Zurich.

“Security Now and the Future event was a valuable meeting with security experts to explore capabilities of the future needed to stay ahead in the cyber security space,”  – said Ramadan Tairov, Information Security Lead at Mondelez.

The Bright team to join ServiceNow’s Knowledge 2019 conference in Las Vegas, May 5-9. Stop by Booth P5 to learn about our approach to industry innovation.

The Task Integration Bus simplifies and streamlines the integration of your ServiceNow instance with any external ticketing system that supports REST. By using Integration Bus rather than direct integration in your ServiceNow instance you can significantly reduce integration complexity, customization effort and the workload for managing and monitoring your integrations.

With fabulous Christmas party Bright marked the end of a successful year, full of hard work, fascinating projects, lot of trips and conferences and joyful get-togethers.

Over cups of hot drinks and sweets both parents and children shared valuable moments at Bright’s children Christmas party. Meeting Santa was the greatest fun of all?

Excited to share with you our new corporate brand identity. As we reinvent ourselves, we stay true to our Bright identity and values, empowered with a modern vision and commitment to make an impact.

Bright team is happy to share its experience attending the ServiceNow forum in London. We heard powerful stories about the transformations global organizations are going through with the ServiceNow platform.

As part of our program Splunk with Bright Consulting, we attended the biggest splunk event for 2018 – Splunk conf 18 and now we are eager to share the news with you, our dear partners and customers.

The first machine data workshop at Bright gathered our team to exchange knowledge on how Machine data can be used to provide insights for IT Operations, Application Performance, Security, and the Industry.

Adopting DevOps practices is a hot topic for many of business and technologies leaders we work with. Bright team members participated in the DevOps summit in London this year.

Bright is among the TOP 3 most profitable IT companies in Bulgaria for the 2017th.